Delivery Information:

Welcome to Bateaux Duplot! We're delighted to have you as a part of our online shopping community. Our team is dedicated to ensuring a seamless shopping experience for you. Here's what you need to know about our delivery process:

• Order Processing: Once you've successfully placed your order, our team gets to work promptly. We typically process orders within 1 business days.

• Shipping Time: Your eagerly awaited items will be on their way within 1-2 business days after processing. Our estimated delivery time is 3-5 business days, depending on your location.

• Tracking Your Order: Keep an eye on your inbox for an email with your tracking information. This will allow you to monitor the progress of your package as it makes its way to you.

• Safe and Secure: We prioritize the safe delivery of your items. Rest assured that your order will be carefully packaged to ensure it arrives in pristine condition.

If you have any questions about your delivery or need assistance, our dedicated customer support team is here to help. Thank you for choosing Bateaux Duplot for your shopping needs.

Return Policy:

We want you to be absolutely thrilled with your purchase from Bateaux Duplot. If, for any reason, you're not completely satisfied, our hassle-free return policy makes it easy to make a return:

• Return Window: You have up to 30 days from the date of delivery to initiate a return.

• Easy Returns: To start the return process, simply send us an email via the contact us form on the website

• Item Condition: Please ensure the item is in its original condition, unused, and with all original tags and packaging.

• Return Authorization: After initiating the return, you will receive a return authorization code. This code is essential for processing your return.

• Refund Process: Once we receive and inspect the returned item, your refund will be processed within 7 business days. The refund will be issued using the original payment method.

• Exchanges and Store Credit: Looking for an exchange or prefer store credit? Let us know during the return process, and we'll be happy to assist you.

For any further questions or assistance with your return, don't hesitate to reach out to our friendly customer support team. Thank you for choosing Bateaux Duplot for your shopping experience. We're committed to delivering happiness to your doorstep.